Medicine and Healthcare Products Policy | WantAd

Any substance or item that requires a prescription from, or the supervision of, a licensed practitioner (such as a doctor, dentist,
optometrist, optician, pharmacist or veterinarian) to dispense isn’t allowed to be avertised for on WantAd.

Some medicines on the General Sales List (GSL), also known as over-the-counter - or OTC - products are allowed to be advertised for, as long as their adverts neither mention nor compare them to prescription drugs. 

In response to a WantAd advert the seller is required to display a common logo issued by a competent authority, such as the Medicines and Health Products Regulatory Authority (MHRA) in the UK, in their offer to sell these GSL medicines. Worldwide including non-UK postage should not be offered by the seller on these items as it’s impossible to verify whether it is legal for sale in every country. Similarly, please understand that items authorised for sale in other countries aren’t necessarily authorised for sale in the United Kingdom, and therefore cannot be advertised for on WantAd  


Medicine for humans
 
Restricted:
Most GSL, or OTC, products in a form the Medicines and Healthcare products Regulatory Agency (MHRA) defines as not requiring a
prescription from, or supervision of, a licensed practitioner, to dispense may be advertised for provided they meet the following
conditions:
•    They are delivered to the buyer prior to its expiration date
•    The packaging is intact
•    The item has not been tampered with
•    The item has been stored safely prior to shipment
•    The seller lists the ingredients, how to use the product, side effects/hazards/cautions, use-by date and storage instructions
•    The products are classified as GSL and have obtained the relevant marketing authorisation for sale in the UK
•    All parties comply with any applicable legal requirements. This particularly includes registration of the seller with the MHRA and
displaying a logo issued by the MHRA. You can find more information on the MHRA’s website.

Food for special medical purposes may be advertised for, provided, upon receipt of the item, warning labelling remains intact and the item complies with appropriate local laws and regulations.

Not Allowed:
Prohibited items include but are not limited to:
•    Any medicinal product which does not have a marketing authorisation for sale in the UK or Ireland and any substance in a form the
MHRA defines as requiring a prescription form, or supervision of a licensed practitioner. This includes both prescriptions and pharmacy
only substances including but not limited to:

•    Contraceptives, including implantable devices
•    HIV testing kits
•    Allergy medicines
•    Components of prescription or over-the-counter drugs unless the sale of such components without a prescription has been approved
by the MHRA
•    Injectable substances, including vitamins, and regardless of whether they're available over the counter
•    Insulin in all forms, including non-prescription
•    Prohormones
•    Pseudoephedrine in any form or combination
•    Synephrine
•    Repackaged over-the-counter medications
•    Services offering medical procedures e.g. services offering Botox. A complex set of regulations prohibit advertising to the
general public which is likely to lead to the use of a prescription only medicine (POM).
•    Tooth whitening products that contain greater than 0.1% of hydrogen peroxide, carbamide peroxide, zinc peroxide or other compounds that release hydrogen peroxide. For more information please see the General Dental Councilfor the UK and the Irish Dental Association for Ireland. Vitamins, supplements, weight loss products, herbal and holistic remedies
  
Allowed:
•    Vitamins
•    Calling a herbal product by its common name without its scientific name (such as milk thistle for silybum marianum)
 
Restricted:
•    Descriptions of herbal and holistic remedies and other items can't compare the products listed to prescription drugs, imply any
non MHRA-approved treatments, or be marketed as having the same results.
 
Not Allowed:
Prohibited items include, but are not limited to:
•    Jiu Bian Li
•    Muscletech NaNoX9 Hardcore tablets
•    TREN-Xtreme
•    MASS Xtreme
•    ESTRO Xtreme
•    AH-89-Xtreme
•    HMG Xtreme
•    MMA-3 Xtreme
•    VNS-9 Xtreme
•    TT-40-Xtreme
•    Products containing ephedra, ephedrine, or ma huang
•    Weight loss pills with MHRA warnings or recalls

Describing drugs and drug-like substances
 
Not Allowed:
•    Claiming or suggesting that muscle-building supplements have the same effect as steroids
•    Claiming that stamina products work like Viagra or other erectile dysfunction medications
•    Making a claim which is disallowed under EU regulation or the UK Cancer Act or when the MHRA hasn't approved such claims. This
includes claiming a product can cure, relieve, treat illnesses, dysfunction or malformations, or reduce the risk of getting an ailment or
a disease.

Medical devices
 
Restricted:
•    Medical devices not requiring a prescription from or supervision of a licensed practitioner to dispense (for example, breast
pumps) may be advertised for and subsequently sold to the advertiser under the following conditions:
•    Medical devices must bear the CE marking of conformity.
•    Sellers to WantAd advertisers must clean and handle all medical devices in accordance with the manufacturer's instructions before
shipping. In response to a WantAd advertisement, sellers may not sell any medical device that has been altered in any way that
significantly changes the product's performance or safety specifications.
•    Sellers must provide the buyer with the original box, labels and instructions that were provided by the manufacturer with the
original product. Medical devices that do not come with the box, label(s) and a complete set of manufacturer's instructions may not be
sold to WantAd advertisers.
•    Sellers must clearly inform WantAd advertisers, in the item description, if the device has been opened or used.
•    Prescription eyewear is not permitted but vintage eyeglasses advertised for, for collectible purposes can be listed.
•    Tens machines, Electrical Muscle Stimulation (EMS) units and their accessories unless they require a prescription or postage
outside the UK can be advertised for.
•    In response to a WantAd advert hearing aids may only be sold by sellers properly registered with the Health Professions Council.
You must provide your registration number in your response.
•    Disposable syringes without needles can be advertised for.
 
Not Allowed:
Prohibited items include, but are not limited to:
•    Medical products that reference avian bird flu or swine flu
•    Contact lenses (including 'zero powered' or cosmetic lenses)
•    CPAP machines, Bilevel Positive Airway (BiPAP) devices, and Variable Positive Airway Pressure (VPAP) devices and their accessories that require a prescription
•    Defibrillators
•    Implantable devices, such as pacemakers, heart valves, vascular grafts, ventricular bypass devices, and implantable fusion pumps
•    Pumps and ancillary items for the administration of enteral tube feeds
•    Unauthorised medical devices such as ear candles
•    Complete disposable syringes with needles

Veterinary medicines
Information on Veterinary products can be obtained from the Veterinary Medicines Directorate (VMD). 
  
Allowed:
•    UK authorised veterinary medicine classified as AVM-GSL (Animal Veterinary Medicine - General Sales List) by the VMD 
Not Allowed:
Prohibited items include, but are not limited to:
•    Any veterinary medicine which does not have a marketing authorisation for sale in the UK
•    UK authorised veterinary medicines classified as NFA-VPS, POM-VPS or POM-V by the VMD
•    Any substance defined as requiring a prescription by the VMD
•    Injectable substances, including vitamins, and regardless of whether they're available over the counter
•    Repackaged over-the-counter medications, including flea and tick medications
•    Any product that is making claims for animal treatment or diseases which does not have a UK authorisation

Additional information

UK users can check out the MHRA's web page for advice on purchasing drugs online at: www.mhra.gov.uk .
For information regarding registration with the MHRA in the U.K. for online sale of medicines and the common logo that will be issued and required to be displayed, please refer to the MHRA guidance website and the registration portal.
MHRA’s contact details are:
Email: pcl@mhra.gsi.gov.uk
Tel: 020 3080 6844
For more information on products making false health claims, please look at the Consumer Protection from Unfair Trading Regulations
(CPRS), specifically Banned practice 17.
For information on dental products, please look at the General Dental Council website, which can be found at : http://www.gdc-uk.org .
If you require advice on spectacles and contact lenses, you should contact The College of Optometrists. Further information can be
obtained by accessing their website: http://www.college-optometrists.org .
For information on optical cleaning fluids, you should contact the Medicines and Healthcare Products Regulatory Agency at:
http://www.mhra.gov.uk.
In Ireland, the Irish Medicines Board's website can be consulted: http://www.imb.ie .
 
WantAd urges its users to comply with all government regulations. Since the sale of prescription drugs is prohibited by law, regulated, or
may cause harm to WantAd and its members, we don't allow sellers to list them.

Like most websites, we place cookies in your web browser to enhance your experience. WantAd is committed to ensuring the privacy of all its users. You can opt in/out of particular types of cookies below:

This privacy policy applies between you, the User of this Website, the owner and provider of this Website. WantAd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.wantad.co.uk/terms.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
Data collectively all information that you submit to WantAd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
WantAd, we or us WantAd Registered Company
UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i) employed as WantAd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to WantAd and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using, www.wantad.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  1. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. "including" is understood to mean "including without limitation";
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of WantAd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, WantAd is the "data controller". This means that WantAd determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
    1. name;
    2. contact Information such as email addresses and telephone numbers;
    3. IP address (automatically collected);
    4. web browser type and version (automatically collected);
    5. operating system (automatically collected);
    6. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
    7. location;
    8. addresses;
    9. uploaded images;
    10. user-entered text content;
      in each case, in accordance with this privacy policy.

How we collect Data

  1. We collect Data in the following ways:
    1. data is given to us by you;
    2. data is received from other sources; and
    3. data is collected automatically.

Data that is given to us by you

  1. WantAd will collect your Data in a number of ways, for example:
    1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
    2. when you register with us and set up an account to receive our products/services;
    3. when you use our services;
      in each case, in accordance with this privacy policy.

Data that is received from third parties

  1. WantAd will receive Data about you from the following third parties:
    1. Google;
    2. Plausible;
    3. Facebook.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:
    1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
    2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;
    2. improvement of our products / services;
      in each case, in accordance with this privacy policy.
  2. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
  3. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
    1. our employees, agents and/or professional advisors - to obtain advice from professional advisers and improve the functionality of the website;
    2. third party service providers who provide services to us which require the processing of personal data - to allow us to view analytical data relating to the use of the website;
    3. relevant authorities - to facilitate the detection of crime;
      in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: admin@wantad.co.uk.
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase - the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
    5. Right to data portability - the right to request that we move, copy or transfer your Data.
    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: admin@wantad.co.uk.
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Transfers outside the European Economic Area

  1. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.
  2. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
  3. To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. WantAd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of WantAd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

  1. This Website may place and access certain Cookies on your computer. WantAd uses Cookies to improve your experience of using the Website. WantAd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling WantAd to provide a better experience and service to you.
  4. This Website may place the following Cookies:
Type of Cookie Purpose
Strictly necessary cookies These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it, and how they reached our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  1. You can find a list of Cookies that we use in the Cookies Schedule.
  2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  3. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. WantAd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact WantAd by email at admin@wantad.co.uk.

Attribution

  1. This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).

Document Version History

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description of Cookie Purpose
sessionid

Session cookie used to remember you and maintain your session whilst you are using our website.
csrftoken Cookie used for Cross Site Request Forgery protection.

Analytical/performance cookies

We use the following analytical/performance cookies:

Description of Cookie Purpose
_fbp

Facebook cookie used to measure the performance of ad campaigns and provide site analytics. This provides us with information about how you use the website so we can optimise your experience. For more information, consult the Facebook Cookies Policy.