Recalled Items Policy
Recalled Items Policy
We strongly support the governmental agencies in their efforts to protect consumers against potentially hazardous products. In response to a WantAd advert, sellers aren't allowed to sell items that are prohibited from being sold because of a recall. If an item can be legally sold but is subject to a recall, sellers must include appropriate information about the recall within the item description.
Allowed:
• Items that are not currently subject to a recall by the manufacturer or another agency.
Restricted:
• Products that are currently subject to a recall but the sale of the product is not prohibited by law or regulation, as long as the
item description includes the recall information.
Not allowed:
Examples of items that aren't allowed include:
• Products recalled by a manufacturer or another government agency if the sale of the product is prohibited by law or regulation.
Before you purchase an item, take a few minutes to check the manufacturer’s website, the RAPEX recall information website and the OECD Global Recalls portal to get information on recalled items. Sellers may also consult the UK Trading Standards Office or National Consumer Agency for Republic of Ireland members.
In addition, visit the BIS Business Companion website for advice.
We recommend that sellers advise the purchaser to register their new gas or electrical appliances with the manufacturer so they can be
informed of any important product safety updates.
